My background
After studying Economics at the University of Birmingham, I started my career as a consultant within the Strategy & Analytics division of IBM, working primarily as a business analyst and project manager on large scale systems integration projects.
I then moved on to NTT DATA, where I worked in their Business, Process & Strategy practice and undertook roles within change management, transformation and began my transition in to product management, with multiple roles in digital customer experience.
In 2017, I took the opportunity to go ‘client side’ to increase my knowledge of working in the industry itself, taking a role as a Senior Product Manager at BT, leading ‘My BT’, which is the logged in area of the BT website for existing customers.
In 2019 I joined Digital Directories. The name is deliberately vague, but the focus was on connecting lawyers with potential customers and is therefore both a B2B and a B2C proposition and it’s been fun working on a product with a dual focus.
In late 202 I joined The Keyholding Company, the UK market leaders in mobile security services, to establish and grow the product function.
I’m now available for new opportunities so if you or anyone you know is looking for a product leader – point them in my direction!